What to do if the Outlook Toolbar is Missing

Occasionally, your Maximizer CRM Outlook Integration toolbar goes missing, even though you’ve already set it up and configured it. Don’t worry; you don’t have to go through the whole setup process again. It’s simple and quick to enable it again, and we’ll explain why it does this.

What to do if the Outlook Toolbar is Missing

To compare the two setups, the top image below shows the Maximizer CRM Outlook integration toolbar is missing. The image underneath it shows the toolbar when it’s visible.

Outlook Toolbar is missing

From the File menu, select Show ; Disabled COM-Addins.

You may see a message that the Maximizer CRM Web Access Outlook Integration caused Outlook to start slowly. However, this is not really a problem as the toolbar gives us so many benefits, including saving us time when storing emails, creating contacts, tasks, customer services cases and more.

To enable the Add-in, select File > Options > Add-ins.

At the bottom of the list of Add-ins is the Manage > COM Add-ins option. Click Go.

View the COM Add-ins and you will notice that the Maximizer CRM Outlook Integration Add-in is not enabled. Tick the integration and click OK.

The toolbar should now be visible and ready to use. Simple!

Take a look at our video tutorial on what to do if the Maximizer Outlook Toolbar is missing:

 

We hope you find these Maximizer CRM tutorials useful, but do contact us if you need any help with using it:

author avatar
Caroline Robertson Head of Marketing and Planning
Caroline has lived in the CRM and technology world from her very first job! From Sales Executive to CRM Consultant, Project Manager to Marketing Team Leader, she loves ticking things of a list so has a reputation for "getting things done". She is also Avrion's Apprenticeship Manager and a Mentor for Women Innovators in Digital and Design. Outside work, she is a dedicated rescue pup parent (3 and counting), and responsible for caring for her siblings and parents.

Think your business is ‘digitally ready’?

Let’s put it to the test!

Is your pipeline visibility really working?

Are you automating processes where you can for efficiency?

Are your systems in sync with how your business operates?

Take the Business Health Check

Is Your Business
Ready for AI?

Take our AI Advantage Assessment and receive personalised insights into your AI readiness, digital maturity and next steps.