Digital Marketer Apprenticeship
Katerina Petrou joined Avrion in August 2021 to start her Digital Marketer Apprenticeship – the second apprentice in Avrion’s apprenticeship program, provided by Firebrand. We caught up with her to find out how she is getting on with the aim of informing school leavers and other people interested in apprenticeships (in general) or digital marketing […]
How does an Apprenticeship Work?
What is an Apprenticeship? Gov.uk states: Apprenticeships combine practical training in a job with study. As an apprentice you’ll: Be an employee earning a wage and getting holiday pay Work alongside experienced staff Gain job-specific skills Get time for training and study related to your role (at least 20% of your normal working hours). […]
Survey Mechanics Pro Connector for Maximizer CRM
You may have heard of Survey Mechanics, but did you know that the Survey Mechanics Pro Connector – a pre-built connector to Maximizer CRM for the friendliest and most easy-to-use survey platform – is now available? The Survey Mechanics innovative platform enables you to build professional-looking surveys, quickly and easily. Your survey results can be […]
How Surveys Help Businesses
Understanding your customers’ needs and preferences is crucial for staying ahead. Surveys offer a direct line to your audience’s thoughts, but crafting one that yields actionable insights can be a daunting task. Whether you’re looking to improve your product, refine your marketing strategy, or enhance customer satisfaction, effective survey help for businesses can be your […]
Meet the Team: Automated Ticketing System using Process Automation
Having joined Avrion in early 2015, we interviewed our Client Director, Sam Walton, and asked him to share the types of projects that can arise from our proactive customer relationship management reviews, such as process automation. SPM Instrument UK – Business Process Automation Sam particularly enjoyed working on a project for SPM Instrument UK – […]
Why you should Improve your Customer Experience (CX)
Do you know how happy your customers are with your products/services? Are you aware of what your customer experience is like? Can you predict issues before they even become problems? Do you have customer information at your fingertips whether you’re working from home, in the office or on the road? Customer experience is vital to […]
How to Join the Do Good December Movement
Although we try our best every day to do something positive, it’s not always our top priority. Sometimes, we put our work before our mental health. Other times, our calendars may be so booked up with festive celebrations with loved ones that we don’t stop to consider the people who are alone. This is why […]
Maximizer CRM Interactions Feature
Following our previous announcement that Maximizer CRM 2022 R1 for Cloud included enhancements to the recently added Interactions feature, this blog shows you how they can be configured and utilised. How to configure the Interactions System Fields You can record phone calls, in-person meetings, texts and communication via social media (Twitter, WhatsApp, Facebook and LinkedIn) […]
Solution Spotlight – Customer Self-Serve Configurator Tool
Our next Solution Spotlight is about creating a self-serve configurator tool. This tool is used by web visitors to enter minimal information in order to receive a transparent quote, with a further option to place an order. Are you new to Solution Spotlights? They’re a series of short “Use Cases” to showcase what challenges our […]
Avrion’s Fresh New Website
At Avrion, we are passionate about technology. We are constantly looking for ways to innovate and identify technologies that will help us to help our customers thrive. One of the reasons we chose our name is because Avrion means “tomorrow”. This symbolises our focus on what we can do, not just for today but for […]