What is a Web Portal and how can it help digitally transform your business?
A web portal is typically a way to share your business information with people outside of your organisation. For a customer, this might be the ability to view their invoices, past orders and quotes that you have created, as well as membership or subscription information, enabling them to get this information on a self-serve basis. […]
How can Business Automation digitally transform your business?
Business automation is a form of digital transformation. This can be moving data between your systems automatically in a time-sensitive way. It can also be automating how you send information between you and your customers. Or, perhaps controlling and validating data being entered into your systems in a workflow-orientated fashion. In summary, business automation is […]
Why You Should Analyse Data with BI
What is BI? More and more people are deciding to analyse data with BI, and there’s a good reason for it. Business Intelligence, commonly known as BI, is software that is designed to visualise your data in ways that help you understand and gain deeper insights about your business. This typically consists of bringing data […]
What is middleware, how can it be applied and what are the benefits?
What is middleware exactly? It’s really just an integrated software application, a database, with its own interface which a lot of people can use and work within. Middleware is exactly what it sounds like. It sits in the middle of your systems and talks to your other software systems, creating a unified and integrated solution […]
What is software customisation and what are the benefits?
Software packages, such as CRM, are designed to provide a plethora of features in order to attract many customers to buy their software. They also often include additional functionality found in other software packages, in order to compete favourably when compared with other software vendors. The result is an abundance of features and, because of […]
What is a Data Warehouse, how does it work and what are the benefits?
In computing, a data warehouse is a central location and permanent storage area for data and information held around your business in different systems. They are used to help companies make better business decisions, having access to all the information from all business systems. They are also used to facilitate systems integration, sharing data between […]
What are the differences between apps and data connectors?
You’re constantly faced with choices about how to best manage and utilise your data. Two key players in this realm are apps and data connectors, each serving unique purposes in the tech ecosystem. Understanding the differences between them can significantly impact your productivity and data management strategies. Apps, with their user-friendly interfaces, are designed to […]
The Benefits of Integrating Systems
We previously discussed Apps and Data Connectors. Sometimes, you need more than just a data connector if you want to actually share data between multiple software applications. This is where you would benefit from integrating systems. For example, you may want to: Create a Quote in CRM, but to do so, you need to get […]