Primary Times – CRM for a Publishing Company
Solution: Maximizer CRM to replace a Spreadsheet
How did you come to work with Avrion?
About fifteen years ago Primary Times had come to the point of growth where we needed more than a spreadsheet to keep track of our business. We looked at several CRM systems, liked Maximizer CRM and decided to use it. We were partnered up, by Maximizer, with a company that turned out to be rather unhelpful to say the least. So we approached Maximizer and asked for more support and they put us in touch with Jonathan Wilkins, Managing Director of Avrion, and his team.
How has your relationship evolved?
During our busy times, we send over two thousand emails that need to be automated, logged and monitored. One such upgrade caused us a massive headache when the new setup turned out not to support our email software and our campaigns were in danger of failing to send. Avrion stepped in, supplying us with the relevant hardware necessary to ensure the smooth continuation of our business process.
We have worked with Avrion over the last twelve years. In that time, we have done regular upgrades and, as a technology partner, they have been really responsive and helpful.
Looking for a trusted Technology Partner who can provide you with CRM and ongoing support? Avrion can help by truly getting to know you and how you work. Partnership is more than a monthly fee for support – it’s an evolution, a working relationship to make your work life more efficient and intelligent. Contact us for more information about CRM and other business software solutions:
- Tel: +44 (0)1992 661244
- Email: enquiries@avrion.co.uk
