Hazlemere Window Company – CRM for manufacturing
Solution: Sage CRM integrated with Sage 200
The Challenge
Although Hazlemere already used Sage CRM, the team felt they could use additional functionality and further increase the benefits to the business. They wanted a more proactive and responsive technology partner, who would identify ways to continuously improve their CRM solution.
The Avrion Response
From the start, the Avrion team was enthusiastic about the projects, finding solutions to the challenges that Hazlemere was facing. As soon as we transferred to Avrion, they suggested some simple, quick wins to the Sage CRM system, which cemented the belief that they would be a supportive and responsive partner.
Working Together
We felt that Avrion spent time to understand the business really well, including the functions of each department and how they join up. They were always proactive during the review of the system, investigating issues before suggesting definitive courses of action. As the system developed, Avrion worked with the Hazlemere team with a “can do” attitude to achieve continual improvements to the Sage CRM system.
As a technology partner, the team at Avrion doesn’t just wait for you to ask questions and flag up issues – they are always looking ahead at how they can help the business and provide solutions.
The Results
Since the partnership with Avrion began, we have automated some of our processes, built in reporting and improved communication throughout the team. This care and continual evolution of the Sage CRM system has contributed to improved efficiencies across the business.
Whether you:
- are currently using Sage CRM and would like help using the system to its full potential, or
- are considering implementing Sage CRM for the first time, or
- need advice on selecting or using CRM for manufacturing
Then contact us for more information:
- Tel: +44 (0)1992 661244
- Email: enquiries@avrion.co.uk
